If your product is within our 90 day warranty, you may submit a warranty claim. Before submitting a claim, please troubleshoot your device via the videos available on our Youtube channel, VapeHoneyStick.

If you Purchased your device through one of our distributors, please contact the shop where you bought it to get a replacement first. If the problem can’t be solved , please click below to submit a warranty claim to get help.

Before you submit a warranty claim please prepare the below materials:

1. A picture of receipt or proof of purchase
2. A video or picture to show product issue